Keyword research is the process of finding and evaluating the searches your potential customers use, understanding what they want, and deciding which website page should answer each need. Useful research produces a prioritized page plan: what to improve, what to create, and what to leave alone.
For a business, the most valuable keyword is not necessarily the one with the most searches. A homeowner searching for “EV charger installation quote” is making a different decision from someone searching for “how electric cars work.” Both relate to the same industry; only one may fit the service you want to sell.
The method below connects search demand to business goals, existing website content, and the questions people ask in AI search. Guidance and sources were reviewed on September 15, 2026.
How to do keyword research for SEO
- Define the products, services, audience, and locations that matter to the business.
- Find existing search queries and customer questions.
- Expand the list with relevant topics, comparisons, and specific needs.
- Inspect live search results to understand the expected answer and page type.
- Evaluate demand, competition, click opportunity, and business relevance.
- Group related searches and assign each group to the most suitable page.
- Prioritize updates and new pages using evidence and available resources.
- Turn the research into a content brief, publish the work, and review the outcome.
You can start with a spreadsheet, customer enquiries, Google Search Console, and a few carefully checked searches. Paid software becomes useful when you need broader competitor coverage or more efficient analysis. Our SEO tools comparison covers that separate buying decision.
1. Start keyword research with what your business can actually deliver
List the services or products you want customers to find, then add the audience, service area, and questions that affect a purchase. Include exclusions. A residential electrician should not build a campaign around industrial services the company does not offer.
Start with a small set of broad topics, often called seed keywords. For an electrical contractor, those might include panel upgrades, EV charger installation, and electrical inspections. These topics give the research direction; they are not automatically the final page titles.
For each topic, answer three questions:
- What can the visitor buy, book, or decide after reading the page?
- Can the business provide useful proof, such as project details, specifications, or a clear process?
- Does an existing page already meet this need?
This step keeps a large keyword export from becoming a publishing plan full of topics that bring the wrong audience.
2. Use Google Search Console to find keyword opportunities you already have
Google Search Console shows queries for which your site has appeared in Google, along with clicks, impressions, CTR, and average position. It is particularly useful for improving existing pages because the data relates to your own website. See Google’s Performance report documentation.
For a practical review:
- Open the search Performance report and choose Web search.
- Select a useful date range. Compare periods when you need to investigate a change.
- Filter by the relevant country where appropriate.
- Filter for a specific page, then review its Queries tab.
- To investigate a query instead, filter for that query and examine the Pages tab.
Look for relevant questions the page only partly answers, useful pages with weak visibility, and searches reaching an unexpected URL. A low CTR is a reason to inspect the result, its position, and competing features before changing the title.
Search Console impressions are not total monthly searches for a keyword. The query table also omits some data, including anonymized queries. Separate exports of all queries and all pages do not establish which query belongs to which page; use the appropriate filters. Google explains these query and page reporting limitations.
If your website is new, start with customer language and competitor research. You can add your own search performance evidence as it becomes available.
Customer enquiries often reveal the detail missing from broad keyword lists. Look at questions asked before a quote, reasons people hesitate, product support requests, and the wording customers use instead of your industry terminology.
Expand each seed topic using useful modifiers:
- Service or product: installation, repair, replacement, accessories.
- Buying decision: cost, quote, comparison, alternatives, compatibility.
- Audience or situation: condo owner, small office, older home.
- Location: a city or area you genuinely serve.
- Question: what is included, how it works, what affects the price.
Google Keyword Planner can expand seed terms and provide historical demand estimates. Its basic research functions do not have a separate subscription charge, but Google currently requires completing account setup with billing information to access them. Advertising spend is separate. Follow Google’s Keyword Planner setup instructions.
Autocomplete, related searches, and People Also Ask can suggest wording and additional questions. Record these as research leads rather than treating them as verified search volumes.
AI assistants can also help brainstorm or organize a supplied list. Give the assistant your real services and exclusions, then use a focused instruction:
“Using the services and customer questions below, suggest relevant searches grouped by customer need. For each group, propose an audience, search intent, and suitable page type. Identify possible overlap with the existing URLs I provide. Label suggestions as unverified. Do not invent search volume, keyword difficulty, customer demand, or services we do not offer.”
Check the suggestions against customer evidence and live results. A convincing phrase generated by AI is an idea, not proof that people search for it.
4. Check search intent before choosing the page format
Search intent is the task someone wants to complete when they search. Inspect the current results for important candidate keywords in the market you serve. The pages appearing there provide evidence about the kinds of answers Google is selecting.
| Search intent | What the searcher needs | Likely page format to investigate |
|---|---|---|
| Informational | An explanation or instructions | A guide, answer, or tutorial |
| Commercial investigation | Help comparing options before choosing | A comparison, buying guide, or transparent review |
| Transactional | To buy, book, request a quote, or hire | A product, category, or service page |
| Navigational | A particular brand, website, or destination | The relevant official page |
These categories are starting points. “Panel upgrade cost,” for example, may need an explanation of pricing factors alongside a route to request an assessment. Mixed intent deserves a page that helps with the actual decision.
Review more than the words in competitors’ headings. Note whether results favour local businesses, stores, publishers, directories, videos, or forums. Check whether ads, a map pack, shopping results, or an AI answer occupy much of the screen.
For a competitor keyword gap review, select a few websites appearing for the services or products you actually offer. If you use a research tool, compare their relevant ranking pages with your own, then filter out unsupported services, competitor brand searches, and unrelated topics. Recheck promising gaps in the live results before adding them to the plan.
Then identify what your page can contribute: a clearer comparison, original project evidence, a useful worked example, or information customers need before contacting you. Matching a competitor’s section count is not a content strategy.
5. Evaluate keyword demand without treating estimates as facts
Keyword metrics help compare opportunities, but they measure different things. Keep the source, location, and date beside each number so your team can interpret it properly.
| Metric | Useful interpretation | Common mistake |
|---|---|---|
| Search volume | An estimate of searches over a defined period and market | Treating searches as unique people or guaranteed website visits |
| Keyword difficulty | A tool’s model of organic ranking competition | Comparing scores from different tools as if they use the same method |
| Advertising competition | Advertiser activity for a keyword | Reading low ad competition as easy organic SEO |
| Bid or CPC data | Evidence about the advertising market | Assuming an expensive click guarantees a profitable customer |
| Search trend | Relative changes in interest over time | Confusing a seasonal peak with permanent growth |
| Organic click opportunity | An assessment of whether the results encourage a website visit | Applying one assumed CTR to every keyword |
Google Keyword Planner’s average monthly searches include close variants and depend on the selected location, network, and time range. Its competition column describes advertisers, not organic ranking difficulty. Google documents these distinctions in its historical keyword metrics guidance.
Google Trends uses a relative scale from 0 to 100. A score of 100 indicates peak relative interest within the selected comparison, not 100 searches. Compare consistent locations and periods, and remember that very small search volumes may not produce meaningful data. See how Google Trends data works.
Are keywords with low search volume worth targeting?
A specific query can be valuable when it closely matches an offer and the business can satisfy it. A low or zero estimate may also reflect limited data. Look for supporting evidence in real enquiries, related queries, and the wider topic before deciding.
Keywords in the long tail are associated with lower individual search demand; they are not defined simply by having three or more words. Specific wording can clarify intent, but it does not automatically make a keyword easy to rank for.
6. Map keyword groups to pages and prevent unnecessary competition
Keyword mapping assigns a group of related searches to the page best placed to answer them. Start with your existing URLs. Create another page when the customer need is meaningfully different and the business can provide a useful answer.
Group queries by the decision or question behind them, then compare their search results. If the same kinds of pages repeatedly satisfy both queries, one well developed page may cover them. Similar wording alone is not enough: installation, repair, and troubleshooting can represent different needs.
The following is a hypothetical plan for an electrical contractor. The URLs and queries illustrate the method; they are not a claim about measured demand or current rankings.
| Keyword group | Recommended destination | Page role | Useful supporting connection |
|---|---|---|---|
| Company name and brand searches | Homepage | Introduce the business and help visitors reach its main services | Link to the relevant service pages |
| EV charger installation; home charger installer | /ev-charger-installation/ | Explain the installation service and help customers request a quote | Link to genuine project examples and the pricing explanation |
| Home EV charger installation cost; what affects installation price | /blog/ev-charger-installation-cost/ | Explain cost factors and what information a quote requires | Link to the installation service when the reader is ready to enquire |
| Panel upgrade; electrical panel replacement | /panel-upgrades/ | Cover the service if the live results and offering support one shared page | Link from the charger guide where electrical capacity is relevant |
| EV charger repair | No target page if the company does not provide repairs | Exclude an unsuitable audience | Do not add the phrase merely to increase keyword coverage |
A separate cost guide is justified only if it offers enough useful detail to support a distinct informational need. Otherwise, keep the cost explanation on the service page. A keyword variation is not a reason to create another URL.
For an online store, apply the same distinction to category pages, product pages, and buying guides. Keep detailed product specifications and purchase information on the relevant product page; our product page design guide explains how to make that destination useful.
When should overlapping pages be merged?
Investigate consolidation when two pages serve substantially the same audience and purpose, and combining their useful material would create a clearer destination. Compare their queries, traffic, links, conversions, and content before choosing the surviving URL.
If consolidation is justified, move the valuable material, redirect the retired URL to the relevant replacement, and update internal links. Keep pages with distinct purposes. Two URLs appearing for related searches is a reason to investigate, not proof that both are harming performance.
7. Prioritize keyword opportunities by business value and evidence
Choose the next page by weighing business relevance, evidence of demand, the current content gap, and what the team can realistically deliver. A useful update to an established service page may be a better first move than a new article targeting a much larger audience.
Use simple priority categories rather than a scoring formula that makes uncertain inputs look precise:
| Priority | Typical situation | Next action |
|---|---|---|
| Act now | An important existing page receives relevant visibility but misses a clear customer question | Check intent and improve the missing answer or buying information |
| Build next | A valuable customer need is supported by evidence and has no suitable page | Create a brief and identify the pages that should link to it |
| Validate first | The idea looks relevant but demand, feasibility, or the required expertise is unclear | Gather customer evidence and inspect the results before committing |
| Do not target | The query concerns an unsupported service, wrong location, or unrelated audience | Remove it from the active plan |
Your keyword worksheet should record the topic group, example queries, audience, intent, target URL, evidence source and date, market, required improvement, supporting links, priority, and owner. Leave unknown metrics blank or label them unknown.
For example: “EV charger installation cost | homeowners | informational with buying interest | existing cost guide | repeated quote questions | explain the site factors needed for an estimate | link to installation service.” This record is actionable even before you have a reliable monthly search estimate.
8. Turn keyword research into a useful content brief
A content brief should explain what the page must help a visitor understand or do. Give the writer the primary topic, target audience, page purpose, questions to answer, evidence to include, internal links, and the next step for the reader.
Also name the topics that belong elsewhere. A guide to researching keywords should explain the method; a service page should explain the offer, process, evidence, and enquiry options. The guide can support the service page without becoming a second sales page.
Use relevant terms naturally in the title, introduction, headings, and body where they help describe the subject. Avoid a target keyword density or forced variations in every heading. Google’s SEO Starter Guide explains that its language systems can relate pages to queries even when every exact phrase is not present.
Once the brief is approved, assign the work and its review criteria. Our guide to project management tools for SEO covers organizing that implementation.
How local keyword research changes for Canadian businesses
Local keyword research needs a defined service area. Use the relevant Canadian location settings when estimating demand, then inspect results from the cities the business actually serves. A national figure may hide a very different local opportunity.
People can express local intent without typing a city. Searches such as “electrician near me” depend on location, while a service query may surface both map results and ordinary website listings. Do not force “near me” into every heading.
Separate language needs where relevant. English, French, or another language may require research into the wording customers actually use rather than literal translation.
Build city pages where the business can provide useful, accurate local information. Avoid copying one page and swapping place names. See our guidance on creating useful location pages and local SEO for service businesses for the broader implementation.
How keyword research supports featured snippets and AI search
Keyword research helps identify questions that deserve a direct answer and comparisons that deserve clear criteria. Put the answer close to a descriptive heading, explain any important conditions, and use a list or table when it makes the information easier to understand.
For example, a heading such as “What affects home EV charger installation cost?” is clearer than “Important factors.” The answer should name the relevant costs and explain why they vary. A heading and its opening paragraph should make sense without requiring the reader to decode the rest of the article.
Add information readers cannot get from a vague summary: an original example, documented process, actual product specification, or a transparent explanation of a decision. Support changing factual claims with current, relevant sources.
Google selects featured snippets automatically; a publisher cannot mark a page to guarantee selection. Google’s featured snippet documentation explains this distinction.
For AI Overviews and AI Mode, Google says established SEO practices apply and no special AI markup is required. A supporting page must be indexed and eligible to appear with a snippet. See Google’s guidance for AI search features.
Questions suggested by an AI assistant can help you test coverage, but they are not measured prompt demand. Search volume from Google is not a count of ChatGPT conversations either. Track observations by platform, question, date, and cited page instead of treating every mention as equivalent.
How to tell whether your keyword research is working
Review the pages you changed against the needs they were meant to serve. Are more relevant searches reaching the intended URL? Are visitors finding the answer, requesting a suitable service, or buying the relevant product?
Record publication dates and compare sensible periods, allowing for seasonality and other changes. Use Search Console for search performance and your analytics or enquiry records for business outcomes. A rise in impressions alone does not establish that the research brought better customers.
Revisit the plan when the business adds services, customer questions change, or the results begin favouring a different type of answer. The purpose is to keep the page useful, not to change its keywords on a fixed schedule.
Connect keyword research to your website’s SEO strategy
The finished research should make the next decision easier: improve this service page, answer this buying question, connect these related pages, or stop spending time on an irrelevant topic.
If you need help turning that plan into website improvements, Maple Web Design provides SEO services for Vancouver businesses. Bring your current website, the services you want to grow, and examples of the enquiries you want more of. You can also review our SEO packages and pricing before discussing the scope.
Frequently asked questions about keyword research
Yes. Start with customer questions, Google Search Console, live search results, and Google Trends. Keyword Planner can add demand estimates once its account setup requirements are met. Paid research software is optional when your immediate task is improving a small set of existing pages.
Give the page one clear primary purpose and cover the related searches it can genuinely satisfy. There is no useful universal keyword quota. Several variations may belong on one page, while two similar phrases may require different destinations if their intent differs.
Keyword research identifies and evaluates search opportunities. Keyword mapping assigns those opportunities to existing or planned pages. Mapping turns the research into a website structure and helps prevent unnecessary duplicate content.
Start with relevance and the ability to satisfy the search. Then weigh demand, competition, likely clicks, and business value together. A large audience is not useful if you cannot serve it, and a low difficulty score is not a ranking guarantee.
An AI assistant can brainstorm questions, classify a supplied list, and help draft a page plan. It needs reliable data and human review for decisions about demand and priorities. Ask it to identify uncertainty rather than fill missing metrics with plausible numbers.




