Hiring the right web designer can be the difference between a website that just looks good — and one that actually grows your business.
Whether you’re a startup, a small business, or a local brand in Vancouver, choosing a designer or agency is a big decision. And like any major decision, it starts with the right questions.
Here are the top 10 questions you should ask before signing a contract with a web designer.
1. Do You Specialize in a Specific Type of Website or Industry?
Some designers focus on e-commerce, while others specialize in portfolio sites, service-based businesses, or blogs. Make sure the designer has experience with the type of website that suits your needs.
2. Can I See Examples of Your Previous Work?
A professional designer should be able to show a portfolio of real websites they’ve created. Look for quality, attention to detail, and variety in design styles.
3. Do You Have Experience Working with Vancouver-Based Clients?
Local designers may better understand the Vancouver market, user behavior, and local SEO considerations — which can be a major advantage for businesses targeting this area.
4. What Is Included in the Price?
Don’t assume anything. Ask if the quoted price includes design, development, hosting, SEO, content writing, maintenance, or post-launch support. Clarity up front avoids surprises later.
5. Will My Website Be Mobile-Friendly?
In 2025, mobile responsiveness isn’t optional. Ask how your website will be optimized for smartphones and tablets — both in terms of design and speed.
6. What Platform Will You Use to Build the Site?
Find out whether the designer uses WordPress, Webflow, Shopify, or custom coding. Each has pros and cons, and it’s important to know how flexible and maintainable your site will be after launch.
7. Will I Be Able to Edit My Website Myself?
Ask whether you’ll have access to make changes, and how easy it will be to update content, add blog posts, or make design tweaks without needing a developer every time.
8. How Do You Approach SEO During the Design Process?
SEO should be baked into the design from day one — not treated as an afterthought. Ask what steps they take to ensure your website is optimized for search engines.
9. What Is the Timeline and What Are the Milestones?
Set expectations early. Understand how long the project will take, how many design revisions are allowed, and what happens if delays occur.
10. What Happens After the Website Goes Live?
Will the designer help you with updates, backups, security, or troubleshooting? Or will they hand over the files and disappear? Ongoing support is often just as important as the initial build.
Your website is one of your most important business assets. Asking the right questions now can save you time, money, and frustration later. At Maple Web Design, we believe in clear communication, transparent pricing, and delivering websites that work — not just websites that look nice.
If you’re ready to talk about your next project, we’d love to hear from you.
